Contact
Questions about an order, sizing, a specific piece, or anything else? Send a message through the form below or email us directly at hello@oasisofrelics.com.
If you’re contacting us about an order, please include your order number.
COMMON QUESTIONS
HOW DO I CHOOSE THE RIGHT SIZE?
Vintage sizing can differ from modern sizing. Please review the measurements provided in each product listing and compare them with a similar piece you already own. Measurements are taken by hand and may vary slightly.
WHAT IS YOUR RETURN POLICY?
All sales are considered final, but returns may be approved on a case-by-case basis. Return requests must be made within 24 hours of delivery. Items must remain unworn, unwashed, and in their original condition. Please contact us before sending anything back.
DO YOU SHIP INTERNATIONALLY?
Yes. Available international shipping options and rates will appear at checkout. Customers are responsible for any customs fees, duties, or taxes charged by their country.
WHY WAS MY ORDER CANCELED?
Because many of our pieces are one of a kind, an order may occasionally be canceled because of an inventory issue, payment problem, or incorrect shipping information. If Oasis of Relics cancels your order, you’ll receive a full refund.
WHAT IF MY ORDER ARRIVES DAMAGED?
Contact us within 48 hours of delivery at hello@oasisofrelics.com. Include your order number and clear photos of the item and packaging so we can review what happened.
WHEN WILL MY ORDER ARRIVE?
Orders are processed within 3–5 business days, excluding weekends and holidays. You’ll receive tracking information once your order ships. Carrier delivery times are estimates and may vary.
WILL A SOLD-OUT PIECE BE RESTOCKED?
Most Oasis of Relics pieces are one of a kind and will not return once sold. Similar pieces may appear in future releases, but the exact item usually won’t come back.
Faith in the Forgotten.